Last updated: 14 November 2025
Welcome to mynzhome. These Terms of Use explain what you can expect from us, what we expect from you, and how our service works. By using our website or platform, you agree to these terms.
1. What mynzhome is
mynzhome is a New Zealand real estate agency platform offering full-service property sales for a 1% fee including marketing and GST.
We provide:
- Owner Hub
- Nearby listing reports
- 90-day vendor value estimate reports
- Vendor Portal with insights and feedback
- Self-managed open home tools
- Expression of Interest system
- AML and Real Estate Agents Act compliance support
2. Who can use the platform
To use mynzhome you must be over 18, legally able to sell the property, provide accurate information, and comply with NZ law.
We may suspend access if we believe you have listed with another agency.
3. Your responsibilities
You must:
- Use the platform lawfully
- Keep login details secure
- Provide accurate information
- Complete AML requirements
- Manage open homes safely if you choose to run them
4. Our responsibilities
We will:
- Provide the platform and tools
- Maintain reasonable security
- Comply with NZ real estate law
- Support you throughout your listing
5. Information, data and privacy
You must only upload information you own or are allowed to use. Our Privacy Policy explains how we handle your data.
6. Reports and estimates
Automated reports and estimates are informational only and are not valuations or guarantees.
7. Suspension or termination
We may suspend or cancel access if you breach these terms, misuse the system, or list with another agency.
8. Fees
Our standard fee is 1% including GST and marketing, except where agreed otherwise.
9. Intellectual property
All platform content belongs to us or our partners.
10. Limitation of liability
We are not responsible for losses outside our control or decisions made solely from automated reports.
11. Changes to these terms
We may update terms by posting a new version with an updated date.
12. Governing law
These terms are governed by New Zealand law.
13. Contact
If you have any questions about these Terms of Use, please contact us at info@mynzhome.com.